Blue Ridge Pine

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Terms and Conditions

1. General Provisions

1.1 Eligibility:

By using our website, you confirm that you are at least 18 years old or have parental/guardian consent to engage in transactions.

1.2 Changes to Terms:

We reserve the right to update these terms at any time. The most recent version will always be available on our website.

2. Financial Transactions

2.1 Pricing and Payments:

Prices for our products are listed in USD and are subject to change without notice.
Payment methods include PayPal, Credit card, or cash (if in person)

2.2 Cancellations and Refunds:

Orders may be canceled within 24 hours of purchase unless they have already been shipped.
Refunds or exchanges are available for defective items or incorrect shipments. See our [Refund Policy] for details.

3. Product Information and Liability

3.1 Accuracy of Information:

While we strive to ensure all product descriptions and pricing are accurate, errors may occur. We reserve the right to correct inaccuracies and cancel orders if necessary.

3.2 Liability Disclaimer:

Blue Ridge Pine is not responsible for any damages resulting from the misuse of our products.

4. Intellectual Property

4.1 Copyright and Usage:

All content on our website, including text, graphics, logos, and images, is owned by Blue Ridge Pine and protected by copyright law.
Customers may not reproduce, distribute, or use our content for commercial purposes without express written permission.

5. Customer Behavior

5.1 Prohibited Activities:

Users must refrain from any activity that is unlawful, abusive, or disruptive, including:
- Hate speech or bullying
- Spamming or promoting third-party products/services
- Engaging in fraudulent behavior

5.2 Account Suspension:

We reserve the right to disable accounts or refuse service to anyone violating these terms.

6. Website Availability

We strive to keep our website available 24/7 but do not guarantee uninterrupted access. We are not responsible for technical issues beyond our control.
we have the right to shut down with notice with necessary changes to the business

7. Governing Law

These terms are governed by the laws of [Michigan]. Any disputes will be resolved in the court of Michigan.

If you have any questions about these terms, please contact us at blueridgepine@yahoo.com

Thank you for choosing Blue Ridge Pine!

Return and Refund Policy

1. General Policy

1.1 All Sales Are Final:

All sales are final unless the item is faulty due to an error on our end.

1.2 Custom Items:

Custom items are created based on the information provided by the customer. We cannot redo or refund custom items if the error results from incorrect spelling, personalization details, or misinformation provided by the customer.

2. Terms of Return

2.1 Return Window:

Returns must be initiated within 14 days of receiving the product.

2.2 Condition of Returned Items:

Items must be unworn, unused, and in their original packaging.

2.3 Eligible Reasons for Return:

The item is damaged upon arrival, you must file a claim with shipping provider.
The item received is incorrect (e.g., wrong size, design, or product), please contact us within 48 hours or it is no longer eligible for return.

3. How to Initiate a Return

3.1 Contact Us:

To initiate a return, email us at [Blueridgepine@yahoo.com] with:
- Your order number.
- A brief description of the issue.
- Photos of the damaged or incorrect item (if applicable).

3.2 Approval Process:

Once we receive your request, we will review the issue and respond within 3 business days with instructions on how to proceed.

4. Refund Process

4.1 Refund Terms:

Refunds will only be issued for approved returns due to damaged or incorrect items.
Refunds will not be provided for items damaged by improper use or errors in custom details submitted by the customer.

4.2 Refund Method:

Refunds will be issued to the original payment method used for the purchase.

4.3 Processing Time:

Once the returned item is received and inspected, refunds will be processed within 7-10 business days.

5. Contact Information

For any questions or concerns regarding your order or our policies, please contact us:

Email: [blueridgepine@yahoo.com]
Phone: [2695998793]
Address: [IMichigan]

Thank you for shopping with Blue Ridge Pine!