SHOP POLICIES:

 All orders are processed within the time frame that is listed in the product description that you have ordered. Generally, we ask for a two-week TAT for all orders.

Shipping times vary by location, typically 3–10 business days.

You’ll receive a tracking number once your order ships. Once your order is handed off to the mail carrier, BRP is NO longer in control of any delays and inconveniences of the carrier. If this issue arises, please contact your carrier directly as followed by their policies. 

It is important to note that we only ship midweek (Wednesdays and Thursdays). All orders that are placed will be shipped by their TAT on the following W/T that their order is complete.

At this time, Blue Ridge Pine does not accept returns or exchanges.

However, if there’s an issue with your order that’s our mistake (wrong item, defect, etc.), please reach out — we’re happy to work with you to make it right.

Your satisfaction matters, and we want every experience to be a positive one. 💙

 Please double-check all personalization details before submitting.
 

Once production begins, changes cannot be made.
 

Custom items may take additional time to process and ship.

We’re sorry, but we do not accept cancellations at this time.
Once an order is placed, it goes straight into our workflow and cannot be changed or canceled.

Please double-check your order before checking out — and if you have any concerns, feel free to contact us!

We are so happy to hear from you!
Please reach us at our "Contact Us" tab or feel free to email us at blueridgepine@yahoo.com.